FAQ

  • How much is shipping?

    Shipping is calculated by weight depending on your location. It is calculated automatically at the checkout. These prices are in line with rates from An Post.

    I offer both standard and tracked shipping.

  • Where can I find my tracking number?

    If you have paid for TRACKED postage, you will receive your tracking number in the email alerting you that your order has been shipped. This number can be used here, on the An Post website to track your order.

    If you have paid for STANDARD shipping you will not receive a tracking number. I am not responsible for the untracked orders once they have been posted.

    I recommend choosing the TRACKED postage option if your order is going outside of Ireland as there is major delays and issues with customs.

  • How long does shipping take?

    This depends on the destination of the package. Usually postage within Ireland takes 2-3 days to be delivered after your receive your dispatch email.

    If the destination is in the UK, due to delays with customs and BREXIT regulations, this can take one week up to a month.

    If the destination is in Europe, this can take one week up to three weeks. Anywhere else in the world please allow for up to a month to receive your order.

    The postal service is strained at the moment and experiencing delays due to customs rules and regulations so please be patient!

  • Will I be charged customs?

    All of your orders are being shipped from IRELAND. If your order is going outside of the EU (e.g, England, Scotland, Wales, America, Canada, etc), you may have to pay a customs charge. Please check with your own country's policies and guidelines.

    You are responsible for paying your customs charge.

  • Do you ship to my country?

    You can find this out from the checkout. Use the drop down when entering your address to select your country. This will also calculate shipping costs based on your location.

    If you cannot see your country in this list, send me an email and I can add it for you, if possible.